In today’s world, home and business security is more important than ever. With rising concerns about burglaries, package theft, and overall safety, having a reliable surveillance system is no longer just an option—it’s a necessity. Security cameras act as the first line of defense, deterring crime and providing crucial evidence when needed. However, the effectiveness of a security system depends entirely on its reliability, performance, and ease of use.
Choosing the right surveillance system means investing in technology that won’t fail when you need it the most. Imagine experiencing a break-in, only to find that your security camera failed to record properly or couldn’t connect to your Wi-Fi. These kinds of issues render a surveillance system practically useless, which is why thorough research before purchasing is essential.
Reolink is a popular brand in the security camera market, but it’s essential to examine its performance critically. Reolink cameras are often criticized for their unreliable connectivity, poor motion detection, and software glitches, making many users believe that Reolink cameras are crap for serious security needs. Despite offering budget-friendly options, frequent Wi-Fi dropouts and inconsistent app performance reinforce why Reolink cameras are crap compared to more reliable brands.
Reolink has built a strong reputation in the consumer security camera market, particularly for offering affordable, feature-rich options. Their range includes indoor and outdoor security cameras, PoE (Power over Ethernet) models, battery-powered units, and smart AI-driven devices. With claims of high-resolution video, easy installation, and remote monitoring capabilities, Reolink cameras seem like a great choice for budget-conscious consumers.
However, popularity alone doesn’t guarantee quality. Many users have reported significant issues with Reolink cameras, ranging from unreliable Wi-Fi connections to inconsistent motion detection and software bugs. While the brand offers competitive pricing, the question remains:
Do Reolink cameras truly provide dependable security, or are they riddled with flaws that could compromise your safety?
Investing in a security camera isn’t just about purchasing a device; it’s about ensuring continuous, reliable protection for your home or business. A malfunctioning camera can result in gaps in surveillance, missed alerts, or lost footage, all of which can leave you vulnerable.
Beyond performance concerns, hidden costs also play a role. If a camera requires frequent troubleshooting, firmware updates, or even replacement, the initial savings on an affordable security system can quickly turn into a financial and logistical headache.
By critically examining Reolink’s track record, potential buyers can make an informed decision—avoiding frustration and ensuring they choose a surveillance system that genuinely meets their security needs.
Common Issues with Reolink Security Cameras
Connectivity Problems
Wi-Fi Disconnections
One of the most widespread complaints about Reolink cameras is frequent Wi-Fi disconnections, which disrupt surveillance and cause cameras to go offline unexpectedly. Users have reported:
- Inconsistent network stability, even with strong Wi-Fi signals.
- Random disconnections requiring manual resets.
- Interference issues, especially in environments with multiple smart devices.
A security camera that loses its connection frequently defeats its purpose, leaving gaps in footage and making remote monitoring unreliable. While wired (PoE) models tend to perform better, Reolink’s wireless cameras often struggle to maintain a stable link.
Remote Access Difficulties
Another major issue is difficulty accessing Reolink cameras remotely via the Reolink mobile app or desktop client. Users have reported:
- Delayed or failed live view access when trying to monitor their cameras.
- Error messages when attempting to connect outside the local network.
- Compatibility issues with certain routers and network settings.
For a security system to be effective, users must be able to check their feeds remotely without constant troubleshooting. Unfortunately, many have found Reolink’s connectivity features unreliable and frustrating to use.
Image Quality Concerns
Blurry or Distorted Images
Reolink advertises high-resolution 4K and 5MP cameras, but many users have encountered:
- Inconsistent clarity, with some footage appearing pixelated.
- Blurry video, especially when zooming in on details.
- Focus issues, where objects at a distance lack sharpness.
For security purposes, clear image quality is essential, as blurry footage can make it impossible to identify faces, license plates, or suspicious activity.
Night Vision Limitations
Night vision is a critical feature for 24/7 security monitoring. However, many Reolink users complain about:
- Weak infrared (IR) performance, causing dark or grainy footage.
- Limited visibility in low light, with shorter ranges than advertised.
- Inconsistent color night vision, where footage lacks contrast.
If a camera fails to capture detailed night-time footage, it severely limits its effectiveness in providing around-the-clock security.
Motion Detection Flaws
False Alarms
Motion detection is a key feature in security cameras, but Reolink cameras have been known to trigger:
- Excessive false alarms, detecting movement from shadows, leaves, or insects.
- Poor AI differentiation, failing to distinguish between people, animals, and objects.
- Unreliable zone detection, where cameras don’t focus on the intended areas.
Excessive false alarms can desensitize users to alerts, making them less likely to respond when an actual security threat arises.
Delayed Notifications
Even worse, some Reolink users report delays in receiving alerts after motion is detected. This can be problematic in critical situations where immediate action is needed. Complaints include:
- Notifications arriving minutes (or even hours) late.
- Failure to trigger alerts during real security breaches.
- Issues syncing notifications across multiple devices.
Delayed alerts reduce the effectiveness of a security system, making it harder to respond quickly to suspicious activity.
Software and App Stability
App Crashes
The Reolink mobile app is essential for controlling and accessing the cameras, yet many users report frequent crashes and malfunctions:
- Unexpected app shutdowns when viewing live feeds.
- Laggy performance, making camera controls difficult to use.
- Bugs after firmware updates, leading to loss of functionality.
A stable app is crucial for seamless monitoring, and persistent software issues undermine the reliability of Reolink’s ecosystem.
Firmware Update Issues
Keeping security cameras updated is important for patching vulnerabilities and improving features, but Reolink firmware updates have caused:
- Bricked cameras (devices becoming non-functional after updates).
- Rollback failures, where users can’t revert to older firmware.
- Feature removals, where useful settings are changed or removed post-update.
Firmware updates should enhance a product, not introduce new problems. Unfortunately, Reolink users have experienced more frustration than improvements with these updates.
User Experiences and Reviews
When evaluating any security camera brand, real-world experiences from actual users and industry experts provide valuable insights. While Reolink cameras attract a large user base due to their affordability, the quality of experience varies significantly. Some users praise their feature set, while others encounter technical difficulties that impact security reliability.
Customer Testimonials
Positive Feedback
Some Reolink users appreciate the cameras for their cost-effectiveness and feature set. Common positive reviews highlight:
- Affordability: Compared to competitors, Reolink offers budget-friendly surveillance solutions.
- Decent image quality: Users note that, under ideal conditions, Reolink cameras provide clear video footage.
- Wide product range: From battery-powered to PoE (Power over Ethernet) models, Reolink offers various options to suit different needs.
- Local storage options: Unlike brands that require cloud subscriptions, Reolink allows users to store footage locally on SD cards or NVR systems.
For casual users who don’t require top-tier reliability, Reolink can serve as a low-cost alternative to more expensive security brands.
Negative Feedback
On the flip side, many users have expressed frustration over persistent issues with Reolink cameras. Common complaints include:
- Frequent Wi-Fi disconnections, making remote monitoring unreliable.
- Delayed or missing motion alerts, impacting the security experience.
- Poor night vision quality, with grainy or dark footage in low-light conditions.
- Software and app bugs, leading to frequent crashes or connection failures.
- Inefficient customer support, with slow response times and limited troubleshooting assistance.
Users who rely on their security cameras for critical surveillance often find these issues frustrating and unacceptable.
Expert Reviews
Industry Analysis
Security experts have conducted in-depth analyses of Reolink cameras, pointing out both strengths and weaknesses. Most industry reviews emphasize that:
✅ Strengths:
- Competitive pricing makes Reolink cameras attractive for budget-conscious users.
- Decent video resolution, particularly in well-lit conditions.
- Flexible power options, including battery-powered and PoE models.
❌ Weaknesses:
- Unreliable motion detection, leading to false alarms or missed activity.
- Connectivity issues, particularly with Wi-Fi models.
- Limited AI and smart detection features compared to competitors like Arlo and Nest.
- Firmware and app instability, affecting long-term usability.
Experts generally recommend Reolink for non-critical surveillance, but for users seeking dependable, long-term security, other brands may offer better performance.
Comparison with Competitors
Reolink vs. Arlo
Feature Set
- Arlo offers advanced features like AI-powered motion detection, enhanced object recognition, and cloud storage—but at a higher price point.
- Reolink provides local storage options without requiring a subscription, which some users prefer.
Reliability
- Arlo is often praised for stable connectivity and more consistent performance in motion alerts and notifications.
- Reolink struggles with connectivity issues and occasional software bugs, reducing overall reliability.

➡ Arlo is the better choice for users seeking premium security features, while Reolink remains a more budget-friendly alternative.
Reolink vs. Ring
User Experience
- Ring cameras offer seamless integration with Alexa and other smart home systems, making them easy to use.
- Reolink lacks deep smart home integration, limiting its functionality compared to Ring.
Customer Support
- Ring has a strong reputation for customer service, offering faster response times and more comprehensive troubleshooting.
- Reolink’s support is often criticized for slow responses and ineffective solutions.

➡ Ring is a better choice for smart home users who prioritize customer support and reliability, while Reolink is more suitable for DIY users looking to save on costs.
Alternatives to Reolink Cameras
If you’re considering a security camera and want something more reliable than Reolink, here are some of the best alternatives:
1. Arlo Pro Series
✅ Why Choose It?
- Advanced AI-powered motion detection reduces false alarms.
- Offers higher build quality and better connectivity.
- Cloud storage with optional local backup.

Arlo
2. Nest Cam (Google Nest)
✅ Why Choose It?
- Seamless integration with Google Assistant and smart home systems.
- Reliable video quality, night vision, and AI-powered alerts.
- Easy-to-use app with intelligent person detection.

3. Eufy Security Cameras
✅ Why Choose It?
- No monthly fees, as Eufy offers local storage solutions.
- Solid battery life and dependable connectivity.
- AI-based human detection minimizes false alerts.

➡ If you want better reliability and smarter features, these alternatives offer more value than Reolink.
FAQ’s on Why Reolink Cameras are Crap
What Are the Most Common Reolink Reviews and Complaints?
Reolink cameras receive mixed reviews, with users praising their affordability but frequently reporting connectivity issues, poor motion detection, and unreliable customer support. Many complain about the Reolink app crashing, delayed notifications, and subpar night vision quality, making them less effective for security purposes.
Is Reolink Safe for Home and Business Security?
Reolink cameras offer basic encryption, but concerns about weak cybersecurity features and data privacy remain. The lack of two-factor authentication and reports of hacking vulnerabilities make them a risky option for businesses or users seeking strong security measures.
How Does the Reolink App Perform? Features and Issues
The Reolink app provides remote access, playback, and motion detection settings, but it is often criticized for frequent crashes, lagging notifications, and poor optimization, especially on iOS. Many users experience difficulties in live streaming and accessing footage reliably.
What Are Users Saying in Reolink Camera Reviews on Reddit?
Reddit discussions highlight both positive and negative experiences, with many users frustrated by unreliable Wi-Fi connectivity, false motion alerts, and weak customer support. Some users find Reolink cameras decent for the price, but others suggest looking at more reliable alternatives.
What Is the Best Reolink Camera for Your Needs?
The Reolink Argus 3 Pro is a good budget-friendly wireless option, while the RLC-811A is preferred for those needing a PoE camera. For indoor monitoring, the Reolink E1 Zoom offers decent performance, but overall, reliability remains a concern across all models.
How Good Is the Reolink NVR System?
Reolink’s NVR system allows local storage without a subscription, but users report slow playback speeds and an outdated interface. While better than Reolink’s wireless options, its motion detection and AI features are less advanced than competitors like Hikvision or Dahua.
Are Reolink Wireless Cameras Reliable?
Reolink wireless cameras suffer from frequent disconnections, delayed live streaming, and short battery life. Users often struggle with maintaining a stable connection, making these cameras less reliable for continuous security monitoring.
How to Set Up a Reolink Camera? Step-by-Step Guide
Setting up a Reolink camera involves powering the device, connecting it to Wi-Fi or an NVR, and using the Reolink app for configuration. Proper placement with a strong internet connection is essential to minimize connectivity issues and improve performance.
Why Reolink Cameras Are Crap iOS – The Real Story!
Many iOS users report that the Reolink app is poorly optimized, with frequent crashes, laggy live streaming, and delayed notifications. The app often struggles with Apple’s strict security protocols, leading to inconsistent performance and a frustrating user experience.
Why Reolink Cameras Are Crap iOS – A Frustrating Match!
Reolink cameras and iOS devices do not work seamlessly together due to software issues. Users experience problems with remote viewing, unreliable motion alerts, and occasional disconnections, making Reolink a less-than-ideal choice for Apple users.
Reolink Home Security Cameras Review
Reolink offers budget-friendly security cameras with decent features, but they fall short in reliability and software stability. Common complaints include Wi-Fi dropouts, poor motion detection, and slow customer support, making them a questionable choice for serious security needs.
Why Reolink Cameras Are Crap – Key Issues and Brand
Reolink’s biggest issues stem from unstable connectivity, unreliable motion detection, and subpar software support. While the camera brand markets itself as an affordable alternative to premium security cameras, the cost savings come with significant compromises in performance and customer service.
Why Are Security Cameras So Low Quality?
Many security cameras, including Reolink, struggle with image quality due to small sensors, limited processing power, and cost-cutting measures. Low bitrate compression and poor low-light performance further degrade video clarity, making crucial details hard to capture.
Reolink Poor Service
Customers often complain about Reolink’s slow and unhelpful customer service. Responses are delayed, troubleshooting guides are generic, and warranty claims can be difficult to process, leaving users frustrated when dealing with technical issues.
Watch BEFORE You Buy Reolink Security Cameras
If you’re considering Reolink, research its connectivity problems, weak motion detection, and app instability before purchasing. While these cameras may work for casual monitoring, they are not the most reliable option for serious security needs.
The Truth About Reolink Cameras – Not Just Our Opinion
Many independent reviews highlight Reolink’s shortcomings, particularly in software stability, cloud service reliability, and night vision quality. While they offer affordability, their overall performance is inconsistent compared to other brands in the same price range.
Noob Here. Is Reolink Really This Bad or Am I Stupid?
Many new users struggle with Reolink’s inconsistent performance, but the issues are often due to software flaws rather than user error. Frequent disconnections, laggy notifications, and unreliable motion detection are common complaints, even from experienced users.
Any “BAD” Experiences With Reolink?
Several users report unreliable connectivity, poor motion detection, and lackluster customer support. Many have switched to alternative brands like Arlo, Eufy, or Nest due to these ongoing frustrations.
Is Reolink Chinese-Owned?
Yes, Reolink is a Chinese company founded in 2009. While it offers budget security solutions worldwide, concerns about data security and privacy have been raised due to its country of origin.
Why Does My Reolink Camera Keep Dropping Out?
Reolink cameras frequently drop their connection due to weak Wi-Fi signals, software bugs, or power-saving settings. Users recommend placing the camera closer to the router and ensuring the firmware is up to date.
Why Does Live Viewing Fail on Reolink?
Live viewing failures on Reolink cameras are often caused by network issues, outdated firmware, or app glitches. Some users fix the problem by reducing video quality settings or rebooting the camera.
Who Is Reolink Made By?
Reolink is manufactured by Shenzhen Baichuan Security Technology Co., Ltd., a China-based company specializing in surveillance products.
Are Reolink Cameras Any Good?
Reolink cameras are affordable and feature-rich, but they suffer from software instability and unreliable motion detection. While they work for basic home monitoring, they are not the best choice for high-security needs.
Does Reolink Collect Data?
Reolink collects user data through its app and cloud services, including device usage and connection logs. While they claim to protect user privacy, concerns about data security remain due to the company’s Chinese origins.
Is Reolink Safe From Hackers?
Reolink cameras lack advanced security features like two-factor authentication, making them more vulnerable to hacking attempts. Users are advised to change default passwords and keep firmware updated to reduce security risks.
How Much Does Reolink Cost Per Month?
Reolink’s cloud storage plans start at around $3.49 per month, but users can opt for local storage to avoid ongoing fees. The subscription is necessary for advanced features like AI detection and extended video history.
Which Is Better, Reolink or Eufy?
Eufy generally offers better security and software reliability compared to Reolink. While both are budget-friendly, Eufy provides local storage without monthly fees and has stronger privacy protections.
Can You Trust Reolink?
Reolink cameras function well in certain conditions, but their inconsistent performance and weak customer support make them a less trustworthy choice for critical security needs.
Is Eufy a Chinese Company?
Yes, Eufy is owned by Anker, a Chinese electronics company. However, it has a stronger reputation for privacy and security than many other Chinese-owned brands.
How Long Does a Reolink Camera Last?
Reolink cameras typically last 2-4 years, depending on usage and environmental conditions. However, software support and firmware updates may become outdated sooner, reducing long-term reliability.
What Is Better Than Reolink?
Brands like Arlo, Eufy, and Nest offer more reliable security cameras with better software integration, stronger security features, and improved customer support compared to Reolink.
Do Security Cameras Go Bad?
Yes, security cameras can degrade over time due to weather exposure, internal component wear, or outdated software. Regular maintenance and firmware updates are essential for optimal performance.
Can You Leave a Reolink Camera Plugged in All the Time?
Yes, Reolink cameras can be plugged in continuously, but overheating and long-term power supply degradation may affect performance. Battery-powered models require recharging, which can be inconvenient for continuous surveillance.
Conclusion
Reolink cameras are affordable and packed with features, making them attractive for budget-conscious consumers. However, common issues such as Wi-Fi disconnections, motion detection flaws, and software instability raise concerns about their reliability as a long-term security solution.
Recommendation
Before purchasing a Reolink camera, ask yourself:
✅ Do you need a budget-friendly security camera with local storage?
✅ Are you comfortable troubleshooting potential software and connectivity issues?
OR
❌ Do you need consistent, reliable security monitoring with smart AI detection?
❌ Are you looking for seamless integration with smart home systems?
If reliability is your top priority, consider alternative brands like Arlo, Nest, or Eufy for a better security experience.